Civic Engagement Officer
Age UK
(Age UK is the new organisation created out of the coming together of Help the Aged and Age Concern England)
Older people’s forums hold huge potential for researchers in a
number of ways. With the government’s increasing expectation that
older people should be involved in research about them, researchers will
find it worth their while to explore opportunities for engagement with
local forums.
There are over 1,000 older people’s forums across
the UK whose aim is to give older people a voice on things that are
important to them. Most of these forums have hundreds - if not
thousands of members – all older people.
These forums are generally independently run by
older people for older people. They have a constitution, bank account
and are run on democratic lines. They set their own agendas and are
not party-political. As grass-roots, self-help organisations, each one
is unique, but they organise common activities which are social,
campaigning and consulting. They are well informed about local needs,
local services, and government policy both national and local.
Twelve years ago Help the Aged recognised the
potential of forums to influence local services and with this in mind,
they began a programme to support the setting-up and development of
forums, ‘Speaking Up for Our Age’, which still continues and develops
under the new Age UK banner. With the implementation of the statutory
‘Duty to Involve’ local authorities have been setting up forums in gap
areas so there are now only a few counties where forums do not exist.
In 1993 Help the Aged ran a pilot project through
which five forums were trained to undertake research. Several
excellent research reports were produced as a result, highlighting the
needs of, and issues facing, local older people. Help the Aged was
unable to continue the project but these and other forums continue to
undertake research. The training was cascaded at a residential
research seminar for forums interested in doing research. This was
sponsored by Help the Aged.
One of the piloting forums, Eastleigh Southern
Parishes Older People’s Forum (ESPOPF), has just launched its 5th
research report In the Dark. This is a study of the
information needs of older people in the Borough. Their previous
projects have looked at hospital transport, travel concessions, housing
needs and repeat prescribing. More information about these reports
can be read on their website: http://www.espopf.org.
The standard of the research reports produced by
ESPOPF researchers is extremely high. The methodology and key questions
have clearly been carefully thought through and the reports are
beautifully set out. With the large membership of the forum, a high
response rate to the researchers’ questionnaires is guaranteed, enabling
robust conclusions and recommendations to be drawn.
A number of other forums undertake research into
local issues, recognising that if they want to influence local
decision-makers, they need to provide evidence. Many forums would like
to undertake more research but may lack the capacity and would welcome
support and guidance. Clearly there is potential here for partnership
working with a local university to explore what each side may be able
to offer in a joint research project. Indeed some universities are
already working with forums in their areas.
Before approaching forums to discuss ways of
working together, universities should consider the development of a
policy for engagement with the forum. Most forums operate on a
shoe-string budget, so travel expenses and other expenditure incurred
would need to be reimbursed. Forums are run by volunteers, but if their
expertise is being sought, consideration should be given to the
appropriateness of providing reimbursement. A vital aspect of
involving the forum is to ensure that it is involved from the start, so
that the research is rooted in the experience of older people. Forums
could provide focus groups, for instance. Feedback at the end is also
vitally important.
Most forums are in regular contact with their
local authority and NHS commissioners. Forums often have a seat on the
local older people’s planning group which feeds into the Local
Strategic Partnership. In many areas the forums are well supported by
the local authority and they have an excellent relationship. These
local authorities recognise the value of involving older people and
listening to their views and ideas. In these areas forums feel they are
making a difference.
Two examples of this are Dorset and East Sussex.
In these counties not only are the local District or town-based forums
supported, but there is a county-wide association through which all the
Districts can be represented in county-wide decision-making.
Forums in the South West and South East have come
together to create regional networks of forums, which meet to share
good practice and successes, and identify issues for raising at
regional or national level.
Although forums generally feel they are making a
difference in some ways, there are still a huge number of issues on
which forums feel they are not making headway. There is a feeling that
more evidence would give their campaigning greater clout. There is an
opportunity here to marry up the experience of forum members with the
evidence that researchers are producing.
There is clearly huge scope for forums to assist
in the dissemination of research findings. This would not only help
researchers to get their work publicised, but the evidence from research
gives the forum their much needed ammunition for influencing the local
authority or NHS service provider.
I have tried to set out above, the ways in which
forums and researchers could and should be working together for greater
impact on local service delivery. These proposals are, broadly, the
role of forums as research leaders or partners; the value of the
research that forums have undertaken which needs to be recognised and
promoted more widely; the potential for involving forum members in
research and the opportunity for disseminating research findings
through forums.
In all these areas, forums are keen to be involved
and it would seem to offer a win-win situation for both forums and
research bodies.
Through its Engagement Team, Age UK maintains
close links with and supports older people’s forums in a number of
ways, and they in turn support Age UK in its national campaigns.
For more information about forums and engaging with them, contact:
Debbie Beale
Civic Engagement Officer
Age UK
207 – 221 Pentonville Road
London N1 9UZ
Telephone: 01258 458406
Email:
Debbie.beale@ageuk.org.uk